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Manager, Marketing Business Operations (SF)

SoFi • Full-time • San Francisco, California, United States • $108.80k - $204k / year • 1m ago

Employee Applicant Privacy Notice

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role

SoFi is seeking a data-driven thinker and well-rounded operator to join the Marketing Business Operations team. The role will be pivotal in both driving the organizational effectiveness of the marketing function (working on the business) and leading strategic projects that include testing, launching, and iterating on new marketing on behalf of the CMO & marketing leadership (working in the business).

The Manager, Marketing Business Operations is a high octane go-getter with the intellectual curiosity, strategic chops, and relationship building acumen to lead cross-functional teams toward incubating and testing marketing strategies. The Manager will spearhead the development and execution of key initiatives, such as our new SoFi Plus Experiences benefit that provides our premium subscription members with access to curated events in live sports, music, and more.

This role reports to the Director of Marketing Business Operations. As a member of Marketing Business Operations, the Manager works with many other teams within SoFi. As such, the ideal candidate has a proven track record of leading and collaborating cross-functionally to solve complex, ambiguous challenges.

What you’ll do

Structure complex problems, define clear hypotheses, and build business cases that influence our approach, such as the future state vision for SoFi Plus Experiences
Create the partnership pipeline for Experiences, collaborating with Brand Strategy and Sports Marketing to identify and execute against opportunities
Lead the creation of value propositions and go to market strategies for strategic initiatives such as SoFi Plus Experiences, partnering with the marketing teams including Brand, Creative Studio, PMM, and Channel Owners
Produce quantitative models in support of strategic, operational, and planning decisions in collaboration with marketing leadership, Marketing Data Science, and Finance
Build Board and Executive-ready presentations, documents, and communications effectively conveying recommendations, summarizing plans and priorities, and celebrating achievements
Manage and mentor the Associate, Marketing Business Operations
Manage and execute ad-hoc activities as requested by the Director of Marketing Business Operations, the marketing leadership team, and the CMO

What you’ll need:

A commitment to SoFi’s mission of helping people Get Their Money Right to achieve their financial ambitions
A Bachelor’s degree
5+ years of work experience in a top-tier consulting firm, investment bank or high growth technology business
Expertise building Board and Executive-ready presentations
Proven ability to build strong relationships and lead cross-functional teams
Strong analytical skills and attention to detail in building financial models and business cases
Strategic and proactive approach to problem solving, particularly in ambiguous and dynamic environments
Hands on operational capabilities with advanced proficiency in Google Suite, MS Office Apps, etc.
Experience in financial services, consumer technology, and marketing
Excellent time and project management skills with a track record of delivering on complex projects

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFipage!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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