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Program Manager, GTM Enablement

Glean • Full-time • Palo Alto, California, United States • $120k - $150k / year • 3w ago

About Glean

We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work.

We’re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company’s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications.

Glean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. We’re a diverse team of curious and creative people who want to help each other get big things done—so we can help other teams do the same.

We're backed by some of the Valley's leading venture capitalists—including Sequoia, Kleiner Perkins, Lightspeed, and General Catalyst—and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others.

About The Role

The GTM (Go-To-Market) Enablement Content Manager at Glean will be responsible for developing and executing enablement curriculum and content that supports GTM teams (Sales, SE, Customer Outcomes, Business Development). This role requires a dynamic, collaborative, proactive individual who specializes in onboarding curriculum and content creation, develops and delivers quarterly in-person new hire workshops, and possesses strong executive presence and presentation skills.

What You Will Do and Achieve

Curriculum and content development

Utilizing Glean’s AI capabilities, amplify the Glean|GOES onboarding program through the thoughtful creation, delivery and maintenance of key onboarding curriculums and resources; enabling new hires to meet and exceed key performance metrics in their first 90 days and beyond
This should be a workflow-centered, AI-supported curriculum that helps new hires with what they need to know and what they need to do as they begin advancing through the Glean deal cycle.
Identify and tailor content to specific roles (e.g. AE, SEs, BDRs, AIOMs) segments (Commercial/Corporate, Enterprise/Majors, Strategic); delivering a specialized and impactful onboarding experience from Day 1
Develop and manage quarterly new hire BOOSTcampPlan, organize, and deliver engaging and interactive quarterly new hire workshops (BOOSTcamp) in partnership with sales leaders and subject matter experts.
This workshop is part of the larger Glean|GOES framework. The purpose is to build upon the Glean and sales fundamentals established via virtual training and self-paced learning within a new hires first 30 days; empowering them with a safe, collaborative space to practice and hone their craft. New hires are required to be at Glean for at least two weeks before attending “BOOST.”
Track and report on the progress and success of the workshops, making adjustments as needed to improve the experience and outcomes for new hires.
Communication and collaborationServe as a liaison between the GTM enablement team and other Glean departments, especially Marketing, to ensure onboarding content is highly relevant, actionable and aligned to a rapidly growing and evolving business.

4. Executive presence and presentation skills

Demonstrate strong executive presence to effectively communicate with cross-functional teams and senior leadership and deliver engaging presentations and training sessions

Who You Are

4+ years of experience in a curriculum development or enablement project/program management or specialist role, preferably within a technology or market-leading company
Strong organizational, content development and project management skills
Ability to prioritize, delivering high quality work in a fast-paced environment
Excellent communication and collaboration skills; no egos!
Proficiency in using GenAI - extra points for being a Glean user
Prior sales experience a plus
Passion for continuous learning and development

This role is critical to the success of Glean’s sales efforts, ensuring the team is well-equipped with the knowledge and tools they need to succeed early on in their Glean tenure. If you are a highly organized, proactive professional with a passion for enablement, curriculum development, content creation and facilitation, we encourage you to apply.

The standard base salary range for this position is $120,000 - $150,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We are committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

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